Real estate agency specializing in Scottsdale and Paradise Valley properties.
Call us
(602) 228-8821
Real estate agency specializing in Scottsdale and Paradise Valley properties.
Call us
(602) 228-8821

Making Real Connections with People


Contact Information

Associate Broker, ABR, CRS, GRI
Realty Executives North Scottsdale
10607 N. Hayden Road , #F-100
Scottsdale , AZ 85260
(602) 228-8821
A group of friends walking on the beach.

Why is it so difficult to really connect with people today?

For the past several years I’ve been wondering why no one gives a last name when they introduce themselves. “Hi, I’m Kathy” or “I’m William” seems to be the standard greeting. With no last name give, the person could be any Kathy in the world or any William. Personally, I like to interact with those I’m meeting and I always introduce myself with “Hi, I’m Jan Ross.” If you use a surname, you have a wonderful opportunity to start, of all things, a conversation. 

The above point was brought home recently when I introduced myself to a young woman at our fitness center whom I had not previously met. Her response was “Hi, I’m Jessica.” I responded with “what’s your last name.” She gave it to me and I happened to know her father. I asked if she was attending her father’s school. She said “No, I'm going to____.” I responded, “I’ll bet he’s having a fit since they are such big rivals of his team.” In fact, without the last name given, mentioning her first name probably would have ended the conversation. 

A person has much more opportunity for success in this world today because we’re able to make connections. We have those by engaging people we meet by always using our surname when introducing ourselves . 

Try and see if it makes a difference in continuing the conversation! 

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Client Testimonials

"Jan Ross came to our house recently. She was THE most informed and experienced Realtor my husband and I have ever experienced. It was great to work with someone we can have such confidence in."
- Bob and JoAnn L.
"Jan has been our best and favorite realtor. She surpasses all others with her unwavering dedication and exceptional charm. Over the past decade, we've encountered numerous realtors during our six relocations, but none compare to Jan. You will never meet a friendlier, more dedicated, or hard-working realtor. Her commitment to our family, coupled with her astute business acumen, made sure our family found our forever home and worked to sell our old home at the best price possible. We won’t ever have to move again, but if we do, we know we will call Jan. We wholeheartedly recommend Jan Ross for an extraordinary real estate experience."
- Chase C.
Jan is amazing! I was in Phoenix for a few days to look at properties. She quickly identified the qualities in a home and a community that were important to me. She was organizing appointments for me to look at homes, even using her own time to preview them. Needless to say, I am impressed.
- Sandy I.